MISSION

Provide an effortless transportation experience for shippers of open deck cargo in North America

Transporting open deck cargo in North America is a complex process that can result in delays and distractions if not performed with diligence and care.  Our mission is to provide a premium “white glove” service to our customers to transform this complicated process into a consistent, straightforward, effortless experience.  We create value for our customers by allowing them to focus on what they do best, because they know we are the best at what we do.

We will ensure that our employees will have an opportunity to build a rewarding, long-lasting career in an environment that promotes professionalism, mutual respect, and a culture of excellence. 

In the end, our Mission Statement identifies the sole objective of our work – providing an effortless transportation experience to our customers.  The rest of our goals and aspirations, complications or complaints, all come secondary to our efforts in delivering an exceptional experience for our customers.

VISION

Build a reputation that is synonymous with premium service quality within the open deck transportation industry.

We want to be top of mind for shippers that require top quality service.  We will be uniquely positioned provide the most value to these customers because of our technical expertise, our consistency, reliability, and our focus on quality throughout our company.

We will deliver exceptional customer experiences regardless of the customer, the freight, or the price. Every customer experience shapes our reputation.

VALUES

INTEGRITY

We will be honest and straightforward, forthright with clear & factual information. Any problems, mistakes or disagreements will be addressed immediately no matter how difficult the conversation. We will remain stubbornly committed to our promises, and we will not be afraid to own our mistakes when we make them.

PASSION

We will attack a problem with energy and excitement. We will have an eager desire to learn, improve and push ourselves beyond our comfort level. Our passion drives our commitment – we will not stop until we have delivered an exceptional experience to our customers.

ACCOUNTABILITY

Accountability is about owning our own actions and results.  We will embrace the fact that we are all expected to perform at an exceptional level in order to meet our customers’ expectations. We will hold ourselves accountable for the choices we make, the actions we take, and ultimately the results that are achieved.  We will celebrate our wins, and analyze our losses and mistakes.   

CONTINUOUS IMPROVEMENT

To maintain our leadership in quality of service, we will constantly evaluate ourselves, our processes and our decisions to find positive improvements to our business.  We will constantly stay in touch with our customers to learn about new ways that we can improve their experience.  The changes we make will become permanent changes to our business processes.

EMPATHY

Empathy is the ability to understand and share the feelings of another.  It is the ability to put yourself in another’s shoes.  Empathy allows us to truly understand the needs of our customers and everyone around us, to the point that we take personal ownership to finding a valuable solution.  

About Us

Based just outside Winnipeg Manitoba, Wildwood Transport provides open deck and specialized transportation service accross North America.

Get In Touch

PO Box 46027 RPO Westdale

Winnipeg, MB R3R 3S3

Phone: 800 668 4565

Fax: 204 957 8860

Email: info@wildwoodtransport.com

Latest Posts